First Contact
signposting SCHEME


Would you like information about services that you need to stay safe and independent in your home?

If you are aged 60 or over and live in the Gedling Borough, First Contact Signposting Scheme can put you in touch with a range of agencies that provide that help – just by completing one simple checklist.  There is no need to make numerous telephone calls and give the same information to lots of different people.

Working with public and voluntary services, First Contact gives you to access to information and advice on services including:

  • Assistance to claim benefits that you may be entitled to
  • Falls assessments and advice on falls prevention
  • Home safety and security advice
  • Repairs, adaptations and specialist equipment for homes
  • Energy saving improvements to help you keep warm and reduce energy bills
  • Housing advice
  • Information on activities and groups in your local community
  • Information on community transport schemes.
  • Advice on smoke detectors and fire prevention in the home


Once you have completed and returned the checklist, you will be contacted by the relevant services who will offer advice and information on what could be available to you.  They may offer a home visit but will always contact you first (Remember to always ask for ID before letting someone you don’t know into your home).


If you or someone you know wants to complete a checklist

Telephone Nottinghamshire County Council Customer Service Centre
on 0300 500 8080

or to access it online click here


First Contact is managed by
Rushcliffe Community & Voluntary Service

and administered by
Nottinghamshire County Council.

This page was last updated January 25, 2013   home link